Job Vacancy 2010 Call center Agent

Call edifice Agent module be answerable to respond every inbound call from computer user, record every complaints related to the application and wage prototypal take hold to hold the issue. Escalate the un-solved housing to Application hold aggroup for boost action.

Key responsibilities module include:• Answering call from computer user• Record / Log every inbound call• Provide 1st take hold to computer user• Escalate housing to Application Support aggroup for boost action• Ensure every call responded and resolute within SLA• Submit regular call edifice activity reportQualification for a call edifice agent• Male or someone peak age 30• Minimum qualification D III (Diploma) IT related• Have a good and pleasant transmit skill• Good Common arts speaking• Ready to work in 3 rotating shift• Ability to control computer• Highly discipline and computer spirit familiarised personality• Independent and pro-active in problem solving• Experienced in similar function module be an additional advantages

Interested candidates that meets above criteria, gratify accede full CV with past picture and expected salary to mega.sary@vaia. co.id

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